Community Safety Guidelines

We at Muses value the safety of our members and want to provide you with safety best practices when working with one another on the platform.

As a Freelancer, when you are considering to accept work:

  • Always provide a contract or an agreement before starting work. Have both parties review and sign. This keeps everyone involved honest and aligns expectations.
  • Review the other member’s website, social media, previous work history, etc.
  • Keep records of communications, whether they’re in emails or screen shots from the app.
  • For Paid gigs, consider requiring a deposit prior to starting work. If you do, be sure to set a clear refund policy that both sides agree upon.
  • Maintain good communication with the client throughout your work to ensure work is performed according to expectations.
  • If you foresee extra costs in the project that is not originally communicated, be sure to agree on the new costs before continuing on the project. 
  • When receiving payment by check, it’s best to wait for the check to clear before completing work.
  • Please make sure to review Muses T&Cs section 4. Gigs.

As a business, when you are considering to hire someone for work: 

  • Make sure to have a signed contract or an agreement between yourself and the freelancer with agreed upon terms for deliverables, timeframe, and payment. This keeps everyone involved honest and aligns expectations.
  • Review the other member’s website, social media, previous work history, LinkedIn profile if they have one, etc.
  • Keep records of communications, whether they’re in emails or screen shots from the app.
  • Never send anyone money prior to having a signed agreement or contract of services or products due.
  • Maintain good communication with the freelancer throughout the agreement terms to ensure they are performing to your standards and expectations.
  • Please make sure to review Muses T&Cs section 4. Gigs.
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